Shipping policy

Shipping Policy

Thank you for shopping with Asian Fresh Market.

Local Delivery

We offer local delivery within selected areas of Ottawa.

Delivery availability is based on your postal code.
Delivery fees and minimum order requirements are calculated at checkout.
Please ensure someone is available to receive your order at the scheduled delivery time.

Store Pickup

Free store pickup is available at:

Asian Fresh Market
2130 Robertson Road #1
Nepean, ON K2H 5Z1

You will receive an email notification when your order is ready for pickup.

Canada-Wide Shipping

Selected non-perishable products are available for shipping across Canada through Canada Post.

Shipping rates are calculated at checkout based on the destination, package weight, and size.

Perishable, refrigerated, frozen, and other eligible local-delivery items may not be available for Canada-wide shipping.

Order Processing

Orders are typically processed within 1–2 business days. Processing times may be longer during holidays or busy periods.

Delivery Delays

While we strive to deliver orders on time, delays may occur due to weather, carrier delays, or other circumstances beyond our control.

Incorrect Address

Customers are responsible for providing accurate shipping and delivery information. We are not responsible for delays or additional charges resulting from incorrect addresses.